Privacy Policy

The data controller pays special attention to the protection of natural persons with regard to the management of personal data and the free flow of such data in the course of data management,
and manage, store and use it in accordance with the provisions of Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the repeal of Regulation 95/46/EC (General Data Protection Regulation) (“Regulation”).
In connection with the management of the data, the Data Controller hereby informs the visitors of the website (hereinafter: User) about the personal data it manages, the principles and practices followed in the management of personal data, as well as the manner and possibilities of exercising the User’s rights.
The User has the right to partially or completely withdraw their consent to data management by means of a written notification to the Data Controller, or to request the deletion of their data in the manner specified in the information.

Name and contact details of data controller

Name of the data controller: Robinco Kereskedelmi KFT
Mailing address of the data controller: 1089 Budapest Orczy út 28

The e-mail address of the data controller is: info@robinco.hu

The telephone number of the data controller: +36 1 456 60 10

Website: robinco.hu

Legal background, legal basis, purpose of data processing on the website, the scope of personal data processed, and the duration of data processing
The cookie
information about the use of
What is a cookie?
The Data Controller uses so-called cookies when visiting the website. The cookie is an information package consisting of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website and contribute to
to collect some relevant, statistical information about our visitors. Cookies do not contain personal information and are not suitable for identifying an individual user. Cookies often contain a unique identifier – a secret, randomly generated string of numbers – stored on your device.
Some cookies are deleted after closing the website, and some are stored on your computer for a longer period of time.

Legal background and legal basis of cookies:
The background of data management is the CXII of 2011 on the right to self-determination of information and freedom of information. Act (Infotv.) and electronic commercial services,
and CVIII of 2001 on certain issues of services related to the information society. are the provisions of the law. The legal basis for data management is Infotv. Your consent in accordance with Section 5 (1) point a).

The main characteristics of the cookies used by the website:
Google Adwords cookie When someone visits our site, the visitor’s cookie ID is added to the remarketing list. Google uses cookies, such as NID and SID cookies, in Google products, such as to customize the ads displayed in Google Search. Such cookies are used, for example, to
to remember your recent searches, your previous interactions with ads or search results from certain advertisers, and your visits to advertisers’ websites. AdWords conversion tracking uses cookies. Cookies are saved on the user’s computer to track sales and other conversions resulting from the ad
, when that person clicks on an ad. Some of the common uses of cookies are: to select ads based on what is relevant to the user, to improve reporting on campaign performance, and to avoid showing ads that the user has already seen.
Google Analytics cookie: Google Analytics is Google’s analysis tool, which helps the owners of websites and applications to get a more accurate picture of the activities of their visitors. The service may use cookies to collect information and report statistical data on the use of the website without
to individually identify visitors to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to the reports made from statistical data on website usage, Google Analytics – together with some of the advertising cookies described above – can also be used to
to show you more relevant ads in Google products (such as Google Search) and across the web.

Cookies strictly necessary for operation: These cookies are essential for the use of the website and enable the use of the basic functions of the website.
In the absence of these, many functions of the site will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

Cookies for improving the user experience: These cookies collect information about the user’s use of the website, for example, which pages are visited most often,
or what error message you get from the website. These cookies do not collect information that identifies the visitor, that is, they work with completely general, anonymous information. We use the data obtained from these to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.
Session cookie: These cookies store the location of the visitor, the language of the browser, the currency of the payment, and their lifetime is until the browser is closed, or a maximum of 2 hours.

Last viewed product cookie: Records the products that were last viewed by the visitor. Their lifespan is 60 days.
Last viewed category cookie: Records the last viewed category. Its lifespan is 60 days.

Recommended products cookie: With the “recommend to a friend” function, it records the list of products you want to recommend. Its lifespan is 60 days.

Mobile version, design cookie: Detects the device used by the visitor and switches to full view on mobile.
Its lifespan is 365 days.

Cookie acceptance cookie: When you arrive at the site, you accept the statement on the storage of cookies in the warning window. Its lifespan is 365 days.

Basket cookie: Records the products placed in the basket. Its lifespan is 365 days.

Intelligent offer cookie: Sets the conditions for displaying intelligent offers (e.g. vol-
is the visitor already on the page, does he have an order). Its lifespan is 30 days.

Logout #2 cookie: According to option #2, the system logs out the visitor after 90 days. Its lifespan is 90 days.

How to delete cookies and how to disable them
If, based on the above, you do not want us to use cookies, you can disable them.
Disabling depends on the browser and can be done in different ways. You can find out how to disable it in the most popular browsers at the following links:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=hu-hu&p=cpn_cookies
Firefox: https://support.mozilla.org/hu/kb/sutik-informacio-amelyet-weboldalak-tarolnak-szami
Internet Explorer: https://support.microsoft.com/hu-hu/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/hu-hu/HT201265

Your consent
If you do not block the use of cookies in the ways indicated above, you accept that we store cookies on your device by browsing our site.
If you disable them, please note that not all functions will be available on our site, and the performance of the site may be impaired.

What are the personal data we collect and for what purpose we collect them
Contact forms
For customer service reasons, we keep the data received on the contact form for a certain period of time, but we do not use this information for marketing purposes.

Data management related to ordering and invoicing
Legal background and legal basis of data management:
The legal basis of the data management in connection with the use of the services available on the Website is the protection of natural persons with regard to the management of personal data and the free flow of such data,
and the User’s voluntary consent based on Article 6(1)(a) of Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (“Regulation”) on the repeal of Regulation 95/46/EC (General Data Protection Regulation) , or fulfilling a legal obligation.
The User may withdraw his consent to data management at any time – or, in the case of data management based on legislation, after the expiration of the statutory limitation period – in which case the Data Manager will delete all of the User’s personal data from the system.
In the absence of revocation, the duration of data management in the cases involving data management is the deadline specified in this information.

The purpose of data management:

Issuing an invoice in accordance with the legislation and fulfilling the obligation to keep accounting records. The Sztv. § 169. (1)-
Pursuant to paragraph (2), economic companies must keep the accounting documents directly and indirectly supporting the bookkeeping.

Scope of processed data:

Name, address, e-mail address, telephone number.

Duration of data management:

The invoices issued by Sztv. 169.
Pursuant to § (2), it must be kept for 8 years from the date of issue of the invoice. We would like to inform you that if you withdraw your consent to the issuance of the invoice, the Data Controller, Infotv. Based on point a) of § 6, paragraph (5), you are entitled to keep your personal data obtained during the issuance of the invoice for 8 years.
In the case of payment by card, Paylike acts as a data controller in relation to your payment instrument information, for more information on data management, see their data protection policy.

Data management related to the delivery of goods
Legal background and legal basis of data management:
The background of data management is the CXII of 2011 on the right to self-determination of information and freedom of information. are the provisions of the Act (Infotv.). The legal basis for data management is Infotv. Your consent in accordance with Section 5 (1) point a).

The purpose of data management:

In the case of goods delivery, the purpose of data management is to
to deliver the ordered goods to you in accordance with your needs with the cooperation of our contractual partner.

Scope of processed data:

Name, address, e-mail address, telephone number.

Duration of data management:

The Data Controller manages the data until the delivery of the ordered goods.

Data management related to sending newsletters
Legal background and legal basis of data management:

The background of data management is the CXII of 2011 on the right to self-determination of information and freedom of information. Act (Infotv.) and Act XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activities. law (Grt.) means. The legal basis for data management is Infotv. 5.
§ (1) point a) and Grt. Your consent in accordance with Section 6 (1)-(2).

The purpose of data management:

The purpose of data management is to inform you about the latest and best offers and promotions. We inform you that in the newsletter we place advertisements not only of the Data Controller, but also of other economic companies,
however, we do not transfer your personal data to them.

Scope of processed data:

Name, address, e-mail address, telephone number. Ordered products.

Duration of data management:

Until the data subject’s consent is revoked.

Data management related to the sending and display of personalized advertisements
Legal background and legal basis of data management:

The background of data management is the CXII of 2011 on the right to self-determination of information and freedom of information. Act (Infotv.) and Act XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activities. law (Grt.) means. The legal basis for data management is Infotv. 5.
§ (1) point a) and Grt. Your consent in accordance with Section 6 (1)-(2).

The purpose of data management:

The purpose of data management is to provide you with personalized offers that best suit your needs and preferences.

Scope of processed data:

Name, address, e-mail address, telephone number. Ordered products.
Duration of data management:

Until you withdraw your consent.

Embedded content from other websites
Posts available on the website may use embedded content from external sources (e.g. videos, images, articles, etc.). Embedded content from an external source behaves exactly as
as if we had visited another website.

These websites may collect data about visitors, use cookies or third-party tracking code, monitor user behavior related to embedded content if you have a user account and are logged in to the site.

Who has access to data
The employees of our company have access to the information provided by customers. For example, admins and store managers have access to:

Order information, such as product purchased, time of purchase, delivery address and
Customer information such as name, email address, billing and shipping information.
Our employees access this information to help fulfill orders, process returns and provide customer service assistance.

What rights does the user have in relation to his own data
In case of a registered account or writing a comment on the website, it is possible to request the sending of personal data in an export file, which contains any data previously provided by the user. You can also request that we delete any previously provided personal data. This does not apply to data that
which we are required to keep for administrative, legal or security reasons.

Additional data management
If the Data Controller wishes to carry out further data management, it provides preliminary information on the essential circumstances of data management (legal background and legal basis of data management, purpose of data management, scope of data managed,
duration of data management).

We inform you that the Data Controller must fulfill the written data requests of the authorities based on legal authorization. The Data Controller is Infotv regarding data transfers. keeps records in accordance with § 15 (2)-(3) (to which authority, which personal data, on which legal basis,
when it was transmitted by the Data Controller), the content of which the Data Controller provides information upon request, unless such information is prohibited by law.